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Have a question about features, enterprise plans, or technical support? Drop us a message below.
Direct Contact
Email Us Directly
support@scribeme.aiResponse Time
Within 24 business hours (Monday – Friday)
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Your information is never shared or sold to third parties.
Looking for quick answers?
Check out our Help Center for instant guides on transcription formats, filler word removal, and billing.
What We Can Help You With
Technical Support
Assistance with file uploads, processing errors, audio extraction issues, or browser microphone recording.
Billing & Upgrades
Questions regarding your Free, Pro, or Agency subscription, monthly minutes, invoicing, or subscription management.
Accuracy & Languages
Feedback on multilingual transcription, Perso-Arabic or Devanagari script formatting, or custom styling advice.
Data Privacy & Deletion
Requests for immediate account deletion, uploaded file purging, or GDPR/CCPA data privacy questions.
Tips for Fast Resolution
To help our technical team diagnose and resolve your issue quickly, please consider including:
- •The exact file format and size: (e.g., MP4 450 MB or WAV 85 MB).
- •Your browser & operating system: (e.g., Chrome on macOS or Edge on Windows).
- •The approximate recording length: and selected source language.
- •Any visible error messages: or unusual behavior observed in the transcription editor.